When you add a user to Avey Reviews, you must select a user role. User roles assign permissions to a user such as the ability to read reviews, send requests, or access billing information. By default, each user role has a unique set of permissions designed to build teams that perform. You can also customize user role permissions.
- User Roles
- Default Permissions
User Roles
User roles allow you to manage access to data and features for your team. Available user roles include:
- Administrator: Full access to all features and can manage all settings, users, and billing
- Manager: Use of all features and access to settings
- Team: Access and use of all core features
- Contributor: Can access all content and data, add customers, reply to and publish reviews
- Read Only: Can only read content and data, but not submit data
Default Permissions
The default permissions for user roles are as follows:
| Permissions | Read | Contribute | Team | Manage | Admin | Owner |
| Read Reviews | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| View Reports | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Reply to Reviews | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Send Requests Manually | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Add Customer | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Import Customers | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Send Requests Automatically | ✓ | ✓ | ✓ | ✓ | ||
| Show/Hide Review | ✓ | ✓ | ✓ | ✓ | ||
| Delete Customer | ✓ | ✓ | ✓ | ✓ | ||
| Request Modes | ✓ | ✓ | ✓ | ✓ | ||
| SMS Requests | ✓ | ✓ | ✓ | ✓ | ||
| Kiosk Mode | ✓ | ✓ | ✓ | ✓ | ||
| TextBack | ✓ | ✓ | ✓ | ✓ | ||
| Review Widget | ✓ | ✓ | ✓ | ✓ | ||
| Tag Widget | ✓ | ✓ | ✓ | ✓ | ||
| Review Badge | ✓ | ✓ | ✓ | ✓ | ||
| Conversion Pop-Up | ✓ | ✓ | ✓ | ✓ | ||
| Social Sharing | ✓ | ✓ | ✓ | ✓ | ||
| Brand and Colors | ✓ | ✓ | ✓ | ✓ | ||
| Online Review Links | ✓ | ✓ | ✓ | ✓ | ||
| Feedback Settings | ✓ | ✓ | ✓ | ✓ | ||
| Notifications | ✓ | ✓ | ✓ | ✓ | ||
| Business Details | ✓ | ✓ | ✓ | ✓ | ||
| Add/Delete Users | ✓ | ✓ | ✓ | |||
| Authorization Settings | ✓ | ✓ | ✓ | |||
| Auto-Tagging | ✓ | ✓ | ✓ | |||
| Default Configuration | ✓ | ✓ | ✓ | |||
| API Details | ✓ | ✓ | ✓ | |||
| Add Location | ✓ | ✓ | ||||
| Delete Location | ✓ | ✓ | ||||
| News and Updates | ✓ | ✓ | ||||
| Change Plans | ✓ | ✓ | ||||
| User Role Permissions | ✓ | ✓ | ||||
| Access Billing Info | ✓ | ✓ | ||||
| Cancel Account | ✓ | ✓ | ||||
| Account Owner | ✓ |
