Avey Reviews Knowledge

Request Modes

Google’s Terms Of Service For Review Requests

Google updated their terms of service (TOS) on April 12th, 2018 to prohibit review gating, which is the practice of blocking negative reviews while selectively soliciting positive ones. This update ensures that all customers have the same experience when being asked...

How to Add a Logo to a Request Email and Feedback Page

Add a company logo to your feedback and review request email and landing page. Example Feedback Request Email with logo. Example Feedback Landing page with logo. Log in to your Avey Reviews account. If you have multiple locations, select the location you would like to...

Enhance Feedback Landing Pages by Adding NPS Rating

In the Ultimate and Review request modes, a NPS rating confirmation drop-down can be added to landing pages. This provides the customer a visual cue to review their rating and an opportunity to change it in the event they entered it incorrectly. To add the NPS Rating...

Avey Reviews and the Cyfe Widget Reputation Management

Cyfe is a tool that allows you to monitor and visualize all of your business data on a single, user-friendly, real-time dashboard. This includes data from social media, marketing, sales, support, and analytics. In this article, we will walk you through the steps to...

How to Select and Edit a Request Mode for Reviews

Avey Reviews provides three different Request Modes that make it easy to collect customer feedback and reviews. These modes include Ultimate, Review, and Direct Request Modes, and can be selected based on your specific goals. Once you've chosen a mode, you can...

Control the Way Requests are sent through Send Mode

To control the way requests are sent, you can use the Send Mode and choose between sending requests automatically or manually. Here are the steps to change the Send Mode for a specific location: Log in to your Avey Reviews account. If you have multiple locations,...

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