What are the User Roles in Avey Reviews Reputation management

by | Mar 2, 2023 | Account management

When you add a user to Avey Reviews, you must select a user role. User roles assign permissions to a user such as the ability to read reviews, send requests, or access billing information. By default, each user role has a unique set of permissions designed to build teams that perform. You can also customize user role permissions.

  • User Roles
  • Default Permissions

User Roles

User roles allow you to manage access to data and features for your team. Available user roles include:

  • Administrator: Full access to all features and can manage all settings, users, and billing
  • Manager: Use of all features and access to settings
  • Team: Access and use of all core features
  • Contributor: Can access all content and data, add customers, reply to and publish reviews
  • Read Only: Can only read content and data, but not submit data

Default Permissions

The default permissions for user roles are as follows:

Permissions Read Contribute Team Manage Admin Owner
Read Reviews ✓ ✓ ✓ ✓ ✓ ✓
View Reports ✓ ✓ ✓ ✓ ✓ ✓
Reply to Reviews   ✓ ✓ ✓ ✓ ✓
Send Requests Manually   ✓ ✓ ✓ ✓ ✓
Add Customer   ✓ ✓ ✓ ✓ ✓
Import Customers   ✓ ✓ ✓ ✓ ✓
Send Requests Automatically     ✓ ✓ ✓ ✓
Show/Hide Review     ✓ ✓ ✓ ✓
Delete Customer     ✓ ✓ ✓ ✓
Request Modes     ✓ ✓ ✓ ✓
SMS Requests     ✓ ✓ ✓ ✓
Kiosk Mode     ✓ ✓ ✓ ✓
TextBack     ✓ ✓ ✓ ✓
Review Widget     ✓ ✓ ✓ ✓
Tag Widget     ✓ ✓ ✓ ✓
Review Badge     ✓ ✓ ✓ ✓
Conversion Pop-Up     ✓ ✓ ✓ ✓
Social Sharing     ✓ ✓ ✓ ✓
Brand and Colors     ✓ ✓ ✓ ✓
Online Review Links     ✓ ✓ ✓ ✓
Feedback Settings     ✓ ✓ ✓ ✓
Notifications     ✓ ✓ ✓ ✓
Business Details     ✓ ✓ ✓ ✓
Add/Delete Users       ✓ ✓ ✓
Authorization Settings       ✓ ✓ ✓
Auto-Tagging       ✓ ✓ ✓
Default Configuration       ✓ ✓ ✓
API Details       ✓ ✓ ✓
Add Location         ✓ ✓
Delete Location         ✓ ✓
News and Updates         ✓ ✓
Change Plans         ✓ ✓
User Role Permissions         ✓ ✓
Access Billing Info         ✓ ✓
Cancel Account         ✓ ✓
Account Owner           ✓

 

10-day free trial!

We do all the work, you get all the benefits!